Guarantee of satisfaction

We take your satisfaction with our service and the protection of your data very seriously, therefore we give you a guarantee.

Our guarantee promise therefore includes the following points:

☺ Satisfaction

☺ highest discretion

☺ Low Price Guarantee*

 

By giving us your computer you also give us a "piece" of your privacy. Not everyone is willing to make his complete data available to a foreign company or person. After the recent data protection scandals of large tech companies, data protection has become a hot topic in the media. And rightly so, because nobody wants to be transparent. However, not only is discretion one of the cornerstones of our company philosophy, but also your satisfaction and that you do not pay a cent too much. Not everyone is willing to make his complete data available to a foreign company or person. After the recent data protection scandals of big tech companies, data protection has been a very important topic in the media and rightly so, because nobody wants to be transparent. However, not only discretion is one of the cornerstones of our company philosophy, but also your satisfaction and that you do not pay a cent too much. If the complaint of your repair order is due to the fault of our technician, then esenpix GmbH takes over the full costs for this. If the following problem turns out to be different and incoherent, the complete working time and the materials / components to be used will be charged to the customer. To claim a repair order, the computer must be brought personally to our office at Lipowskystrasse 25, 81373 Munich, Germany. The claim for an order must be made immediately after notification to the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it..

Should you find a cheaper comparative offer for the processing of your computer problem from another IT company within 14 days, we will refund the difference and give you an additional discount on top of it. Because we are sure that you won't find our IT service from computer scientists cheaper anywhere else.*

 

*The following conditions must be observed:

The offer is limited to consumers and not for companies
This offer is not valid for partners or employees of esenpix GmbH, Berger-Kreuz-Str. 71, 81735 Munich
For an identical benchmark to compare offers it is necessary that the comparison offer is from a company that employs only employees with at least the qualification "IT specialist" and 3 years of professional experience for solving computer problems.
We consider the following qualifications to be equivalent: IT Specialist for Application Development or System Integration IHK, IT Systems Electronic Technician IHK, Bachelor or Master in Computer Science, Information Technology, Technical Computer Science or Media Computer Science. The respective course of study must be fully recognised by ANABIN in the EU. Training courses must be recognised IHK degrees.
The comparative offer must come from a company that is subject to VAT
The credit can only be paid out to a bank account within the European Union
This offer is valid until 23.02.2020

Are you dissatisfied with our service? Then contact us here